SALEM – Salem Five Bank has been named to Forbes’ list of Best-In-State Banks 2022. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.
Forbes and Statista identified Best-In-State Banks 2022 based on an independent survey of approximately 26,000 U.S. consumers who were asked to rate banks at which they have or previously have had checking accounts. Survey participants made recommendations regarding overall satisfaction. The participants also assessed banks in the following areas: Trust, Terms & Conditions, Branch Services, Digital Services, Customer Service, and Financial Advice.
“We’ve made customer satisfaction a priority at Salem Five, so it’s great to know that our efforts are paying off,” said Ping Yin Chai, President and CEO of Salem Five. “We’re honored to be listed among the best in Massachusetts by Forbes and Statista and will continue to do even better.”
Among the top five banks in Massachusetts, Salem Five ranked highest in digital services – reinforcing the bank’s long-standing commitment to investing in technology to make banking more efficient for customers.
