LYNN – Life Care Center of the North Shore has been recognized as a 2025 Silver – Achievement in Quality Award recipient by the American Health Care Association (AHCA) and the National Center for Assisted Living (NCAL). The center was notified of its achievement on June 26.
“Our associates feel very proud of this accomplishment,” said Carla Ciaramella, executive director at the facility. “We have a lot of longevity among staff, which means our team has worked for a long time together to continuously improve the quality of life (for) our residents. 15% of our workforce has been employed with Life Care for more than 20 years, and another 18% has been here 10-19 years! Having so much longevity and expertise in our facility speaks volumes about our dedication to residents and to each other, as well as our ability to properly train new grads and new associates to our high standards.”
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the criteria of the Baldrige Performance Excellence Program. The program assists providers of long-term and post-acute care services in achieving their performance excellence goals.
